Cybersecurity Hints for Customers
Be Vigilant of Fraudulent Websites and Emails
l Our Company's website address is www.bocomgroup.com. Please keep an eye on the address bar in your browser.
l Always examine the email content. If you received a suspicious email for transaction confirmation, please report it to us as quickly as possible.
l Do not open email attachments and click the link from unknown sources in order to prevent computer system infection, compromise or becoming a phishing victim.
Protect Your Personal Data
l Keep your personal data safe to prevent identity fraud, including identity documents, passwords or personally identifiable information (PII).
l Must be vigilant when someone asks you for personal information through any means, including phone calls, SMS, email, etc.
l Check the daily statement upon received and report to us immediately when there is any unusual transaction record.
Protect Your Mobile Devices and Personal Computers
l Install anti-virus and anti-spyware software and update the software regularly to ensure you have the latest protection. Install security updates and patches to your operating systems or browser when it was made available. You may seek your computer or software supplier advice on anti-virus and anti-spyware software.
l Safeguard your mobile devices that you may use to access our website or mobile app.
l Once you have finished online service on the internet, always logout to exit the services and close the browser after a logout confirmation had been displayed. Please do not exit the system via other ways.
l Always keep your mobile device's operating system and security patches up-to-date.
l Please download the trading application at our official website www.bocomgroup.com
Password Management
l Regularly change your Password, e.g. change the password every 30 days.
l Use passwords that contain upper and lower case letters and numbers. Avoid using easily accessible personal information as your Password, e.g. your phone number, birthday, HKID number etc.
l Do not share your password to anyone and never write down your password.
l Our company will never ask for your password through email or over the phone.
Wireless Network Security
l Do not use a common computer in public area to login online services.
l When connecting public Wi-Fi, select the SSID carefully to prevent connecting to rogue wireless network.
l Use WPA2 or higher standard encryption to protect your wireless network.
l Never use any jailbreak or rooted mobile device to logon internet service.
** If there is any inconsistency or ambiguity between the English version and the Chinese version, the Chinese version shall prevail.
© BOCOM International Holdings Company Limited 2016 Copyright Reserved 沪ICP备18022608号-1