EBD10209: Associate, Brokerage (Front Office Support)

Key Responsibilities 

·     Support frontline operations of Brokerage team, handle enquiries & requests from Account Executive (AE), corporate and individual high-net-worth clients

·     Assist the team to provide quality customer services such as account opening, monitoring credit status of clients, compiling client reports, preparing client statements and processing daily stock & fund transfer, etc.

·     Execute client’s trading orders of Futures & Securities when required

·     Perform receptionist duties and provide administrative support to the department

·     Arrange AE to enrol CPT courses, orientation and on-the-job training

·     Identify operational issues and work out improvement plans within teammates and inter-departments

·     Ensure effective execution of daily work and implementation of procedures, risk management and cost control

Requirements 

·     Bachelor degree in Business Administration or related discipline, with passes in Securities Intermediaries Examinations (qualified under SFO for handling Regulated Activities Types 1&2)

·     1 year relevant experience in finance or banking industry, with hands-on frontline experience in Securities Firms or Banks preferred

·     Knowledge in financial products (e.g. Bonds, Stocks, etc) an advantage

·     Good PC skills, in particular Microsoft Office including Excel

·     Good interpersonal & presentation skills, flexible, detail-minded and with excellent service mindset

·     Able to work independently and proactively with high self-motivation

·     Good Chinese writing skill, with a fluency in Cantonese, Mandarin & English

·     IMMEDIATE availability is preferred